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faq UK

How are P.o.P collages created ?

All our creations are made in collages with pieces of posters from the Paris metro on canson paper. Each creation is a unique piece, created with passion and patience until the perfect harmony is found.

How do you get the metro posters ?

Thanks to adorable poster painters that we meet throughout the stations! When the posters are put down, they allow us to partially recover the pieces taken off for recycling. Our posters, in addition to their decorative scope, are upcycled! Awesome isn’t it ?

Where are the P.o.P creations made ?

In our workshop in Vitry-sur-Seine !

How to take care of your P.o.P poster ?

Like a photo, colors can fade over the years. The glass of the acrylic frame provides better protection against UV rays responsible for the aging of your poster, however it is preferable for a longer life not to place your poster in direct sunlight.

Is customization possible ?

Yes ! And it is even recommended for anyone who dreams of having their best memory of Paris immortalized in a poster. To do this, we need to know the name of the metro station you want, the date of the event, and if you wish, a choice of colors.

How about the frames ?

Our frames are made of 100% natural oak wood and come from eco-regulated French forests, with a matte black finish or an oak color finish, depending on your preference. Acrylic facing. This type of facing provides a better protection for your posters against UV radiations. To protect your poster’s colors, avoid direct sun exposure.

What if a product out of stock ?

Ooops ! Too bad, you had to be faster! But don’t panic… Even if each poster is unique, you can regularly find your favorite metro stations.

Do you make gift packages ?

Your poster is delivered wrapped with a pretty ribbon and a numbered certificate of authenticity.

Can we have an invoice ?

Send us a email at hello@piecesofparis.fr and we will send you the invoice corresponding to your order.

Which countries do you ship to ?

All countries !

What if my P.o.P poster arrives damaged ?

Send a mail explaining the issue to hello@piecesofparis.fr and together we will find a solution to your problem.

Can I modify or cancel my order ?

Contact hello@piecesofparis.fr and we will settle your request together.

Do I have the possibility to make an exchange ?

Contact us within 7 days after delivery date for any exchange, and return the item(s) within 28 days of delivery.

And if I want to make a return ?

Contact us within 7 days of delivery for any exchange, and return the items within 28 days of delivery.

Are my data protected ?

Of course ! All your account information and your personal data are only used in the context of your commercial relationship with www.piecesofparis.fr This information is never shared with third parties nor sold. For more information, go to the legal notices page.

Where is my order ?

Once your order has been shipped, you will receive an email with your online tracking number.

Is the payment secure ?

Of course ! The payment methods we use are Stripe, Applepay and Paypal, completely secure online payment platforms that allow your banking information to be encrypted.